Privacy Policy

Rekova · operated by Melodicmemories, SIA (Reg. No. 50203583041), Riga, Latvia

1. General Information

This Privacy Policy describes how Melodicmemories, SIA (registration No. 50203583041), address: Rīga, Slokas iela 193 - 6, LV-1067, Latvia, email: rekova.es@gmail.com (hereinafter - Company) collects, uses, and protects personal data of users.

2. Data We Collect

We may collect the following personal data:

Name and surname
Email address
Phone number
Shipping address
Payment information (processed via third-party payment providers)
Technical data (IP address, cookies, browsing behavior)

3. Purpose of Data Processing

Your personal data is used for:

Processing and delivering orders
Customer communication
Improving website performance
Marketing and advertising (with user consent)

4. Legal Basis for Processing

We process your data based on:

Performance of a contract (order fulfillment)
User consent
Legitimate interests (service improvement, analytics)

5. Data Sharing

We may share your data with:

Payment service providers
Delivery companies
IT and analytics service providers

We do not sell personal data to third parties.

6. Data Retention

Personal data is stored only as long as necessary to fulfill the purposes described or as required by applicable laws.

7. User Rights

You have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Withdraw consent

To exercise your rights, contact us at: rekova.es@gmail.com

8. Cookies

We use cookies to:

Ensure proper website functionality
Analyze user behavior
Support marketing activities

You can manage or disable cookies in your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

10. Changes to This Policy

The Company reserves the right to update this Privacy Policy at any time. The latest version will always be available on the website.

11. Contact Information

If you have any questions regarding this Privacy Policy or data processing, please contact us: rekova.es@gmail.com